Returns & Exchanges
At A7, we are committed to providing the highest quality performance gear and want to ensure you are completely satisfied with your purchase. If your equipment doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn, unwashed items with original tags still attached into their original packaging to ensure the gear remains protected during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned gear, we will process your refund or ship out your new exchange items within 5-7 business days.